Trio Coaching Privacy Policy

•  Contents

1. Introduction

2. Privacy Policy

- The type of personal information we collect

- How we collect your personal data

- How your data is used

- How we store your personal data

- Your data protection rights

3. Third party links

4. Cookies 

5. Intellectual property rights

1. Introduction

This page tells you about the terms of use for our website triocoaching.co.uk and our privacy policy for Trio Coaching and Development. 

2. Privacy Policy

This privacy policy provides you with details of how we collect and process your personal data through your use of our site www.triocoaching.co.uk, via email and through use of our coaching and development services.

Our contact details are: 

Full name Catherine Collard

Email: katie.coaching@outlook.com

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

We may revise these terms of use at any time by amending this page or by provisions or notices published elsewhere on our site.

Privacy notice completed on 31/03/2023. 

The type of personal information we collect

Personal data means any information capable of identifying an individual. It does not include anonymised data.
 

We may process certain types of personal data about you as follows:

• Identity data may include your first name, maiden name, last name, username, marital status, title, date of birth and gender.
• Contact data may include your billing address, delivery address, email address and telephone numbers.
• Financial data may include your bank account and payment card details.

Sensitive Data: We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.

How we collect your personal data
 

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Contact via our online form to book a coaching consultation
• Contact made via email or social media
• Use of our services

How your data is used

We will only use your personal data when legally permitted. The most common uses of your personal data are:
 

• Where we need to perform the contract between us.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email. You have the right to withdraw consent to marketing at any time by emailing us. 

We may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data. Please email us if you need details about the specific legal ground we are relying on to process your personal data.

How we store your personal data

Your information is securely stored electronically. We keep contact information and contract agreements for services provided for 6 years, after this it will be deleted.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information. 
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 
• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us via email if you wish to make a request.

3. Third-party links 

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

4. Cookies  

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

5. Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site and the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You must not use any part of the materials on our site for commercial purposes without a licence from us or our licensors. You may not reproduce in any format (including on another website) any part of our site (including content, images, designs, look and feel) without our prior written consent.

If, in our opinion, you are in breach of these provisions, your right to use our site will cease immediately and you must either return or destroy (as required by us) any copies of the materials you have made.